The days get longer and the night get shorter as the plan work starts for the year 2012. The exercise used to be a period where we used or to look (at least tried to look) at our businesses from totally new perspective. It was not only the exercise to try and peep into the future but also to look and learn from our past. The targets were set and strategies and tactics were created to achieve them. Expenses are planned from zero level and every bit of it were challenged. On the personnel front it made me realize how business is done and a great learning exercise which made me the part of exercise to create organization's future. I felt extremely powerful and yet responsible as we created the pathway for the whole organization to follow.
Over the years as i grinned through this process I realized that at the end of the day the whole man-hours put in the exercise are wasted by whole lot of reviews which is not based on the facts and figures presented but only on the whims and fancies of the reviewer. The reviewee wants to hold back and reviewer wants to get to get maximum out of him. In the end nobody wins and most important organization looses big time. The whole exercise is also wasted into making sure that the reviewer can't catch you and not on making the company and businesses better...
As we get the same started again with an eye on 2013 goal I fear the same again. This time around the start has been from below to up that is the whole planning starts from sales manager and goes till the regional level. That addition also got stuck in the reviewee- reviewer stuff. The whole excitement of te exercise is all gone and its looks like its gonna be another life sucking exercise without any results. If I had a choice I would make it more meaningful by discussing business issues with pre-worked analysis and solutions to the same. Instead of targets, it should be taken it as on exercise where the whole organization steps back and re-looks at its business and takes account, make necessary changes and adds value to make it better and quicker. Now comes the problem if there are no targets how will you give incentive your people. Well the answer is on the same basis on which the shareholders or markets see it that is the growth over previous year. Its simple and straight forward.
Sunday, August 14, 2011
Sunday, July 24, 2011
Visit to Local Kiryana store
Visit to ur near kiryana shop is changing in a big way as I found out when I visited one today. The street was much more cleaner as was the shop. The hot baking oven is now air conditioned. All the stuff was stacked properly and there was baskets and space so that the customer can move around, see different varieties and choose what he wants. The arrogant "Nahi hai" has turned into polite " let me see". The dirty clothed employees are now better dressed and helpful.
All this is just due to the fact that there's a Big Bazaar, a big retail chain, is opening shortly in the market. The owner of the shop who has got this shop from fore fathers said the shop got the upliftment after decades but it was required otherwise he would have lost business to the big chain.
Though on one side the FDI in retail was stopped bcoz these kiryana shops will be closed, the other side of the coin is that the competition makes them improve things for consumer and also makes them stronger as they improve on services. It also benefits the customer as we get better services as well as prices.
All this is just due to the fact that there's a Big Bazaar, a big retail chain, is opening shortly in the market. The owner of the shop who has got this shop from fore fathers said the shop got the upliftment after decades but it was required otherwise he would have lost business to the big chain.
Though on one side the FDI in retail was stopped bcoz these kiryana shops will be closed, the other side of the coin is that the competition makes them improve things for consumer and also makes them stronger as they improve on services. It also benefits the customer as we get better services as well as prices.
Sunday, July 17, 2011
When is my Turn?
As I saw the dreaded pictures of another blast rocking Mumbai, in spite of all my positivity about India, I couldn’t stop thinking “WHEN IN MY TURN??” The reviews, comments, action points, condolences poured in from around the political front not only from with in India but also from outside India. Problem is they are exactly same to what we got after 26/11.
Government got into defending himself and opposition parties on to blaming the Govt. and making sure they can get some brownie points on this. TV channels got busy in showing some of the most gruesome and sentimental stories and we had numerous shows showing the spirit of Mumbai etc. and some experts made money and got some more publicity out of the whole thing.
Everyone missed the most important part of the story that ultimately its common man who gets injured, killed or handicapped. He who just wants to live a simple life of working hard, earning daily and living with his family. He who pays taxes, abides by law, gives vote to elect a Government which can’t even provide security to him. Whatever anyone says, at the end of it he is the one who gets shaken by these incidents.
As the incident happened I think about the traffic jam in Delhi or Gurgaon and the impressive malls/ markets/ offices. Are they safe? I think about the trains/ airplanes? As a common man of this country where is it that I can feel safe and secure? Infact the question to be asked is whether we as a common man of this country have any sense of security left in ourselves or we just keep living, waiting for the day to be slaughtered by either one of these terrorist attack or killed by our own police wala gunda or to be sucked by the corrupt politician? Waiting “When is my turn?”
Government got into defending himself and opposition parties on to blaming the Govt. and making sure they can get some brownie points on this. TV channels got busy in showing some of the most gruesome and sentimental stories and we had numerous shows showing the spirit of Mumbai etc. and some experts made money and got some more publicity out of the whole thing.
Everyone missed the most important part of the story that ultimately its common man who gets injured, killed or handicapped. He who just wants to live a simple life of working hard, earning daily and living with his family. He who pays taxes, abides by law, gives vote to elect a Government which can’t even provide security to him. Whatever anyone says, at the end of it he is the one who gets shaken by these incidents.
As the incident happened I think about the traffic jam in Delhi or Gurgaon and the impressive malls/ markets/ offices. Are they safe? I think about the trains/ airplanes? As a common man of this country where is it that I can feel safe and secure? Infact the question to be asked is whether we as a common man of this country have any sense of security left in ourselves or we just keep living, waiting for the day to be slaughtered by either one of these terrorist attack or killed by our own police wala gunda or to be sucked by the corrupt politician? Waiting “When is my turn?”
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